Information only
Content is general information about Jobcentre Plus offices and Universal Credit. It is not legal or financial advice and does not decide your entitlement to any benefit. Always confirm with GOV.UK, your online account or your work coach before acting.
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Jobcentre Offices is not operated by or affiliated with the Department for Work and Pensions, Jobcentre Plus, GOV.UK or any government body. We do not book, change or cancel appointments.
Accuracy
We check information against official sources and show when it was checked, but offices move and rules change. Go to the office named in your appointment details. We are not liable for loss arising from reliance on this site, including missed appointments or sanctions.
External links
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Contact
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Related guides
Your jobcentre appointment
Why you are called in, how it works and what happens on the day.
What to bring: ID documents
1 photo ID plus 2 supplementary documents, all originals.
Missed or late for an appointment
What to do straight away and what "good reason" means.
Universal Credit sanctions
Levels, how long they last and the daily reduction rates.
Claimant commitment
The agreement with your work coach and how to keep it up to date.
How to claim Universal Credit
Apply online, the 28-day rule and what you need to have ready.